What is eSIM Reallocation?
Some eSIM providers require purchased eSIMs to actively connect to a network within a specific timeframe. It is not enough for the eSIM to simply be installed on your device; it is expected to send a signal to a network within the designated period.
If the eSIM is not used within this time, it is "reallocated." This means the eSIM is reclaimed by the service provider, and the purchaser's access to it is permanently closed.
Pro Tip: To prevent your eSIM from being reallocated, you can use the Top-Up method within its validity period. By topping up, you can renew the usage period and keep your eSIM active.
Why Does Reallocation Occur?
Service providers implement this policy to optimize network resources and manage inactive digital profiles. The reallocation process is directly under the control of the service providers, and eSIMfo cannot interfere with these deadlines.
How Can I Check the Reallocation Policy?
- Before Purchase: Check the package details to see if there is a reallocation policy and the specific deadline to start using the eSIM.
- After Purchase: Go to the eSIM details section within the app to check the timeframe in which your package must be used.
Protecting Your eSIM with Top-Ups
If you have purchased a reallocatable eSIM, there is no need to worry. If you top up before the package expires or before the reallocation process begins, the timer resets, and you can continue using your eSIM.
Attention: If the eSIM is not used or topped up by the specified date, the profile will be canceled. A canceled eSIM cannot be reactivated; in this case, you will need to purchase a brand-new eSIM.
Contact Our Support Team
If you have any questions regarding eSIM reallocation or top-up processes, the eSIMfo support team is available 24/7. We are happy to assist you.