Get in touch with our support team. We're here to help with your eSIM needs, partnerships, or any technical issues you might have.
Our support team is available 24/7 to assist you with any questions
Please send your request to this email address[email protected]
Most eSIMs activate within 5-10 minutes after purchase. Some carriers may take up to 24 hours.
Yes, if your device supports dual SIM functionality, you can use both your physical SIM and eSIM simultaneously.
Most modern smartphones including iPhone XS and newer, Google Pixel 3 and newer, and many Samsung Galaxy models.
We offer refunds for unused eSIMs within 24 hours of purchase, provided the eSIM hasn't been activated.
After purchase, you'll receive a QR code. Simply scan it with your device camera from Settings > Cellular > Add eSIM. Detailed instructions are included with every order.
Yes, you need an active internet connection (Wi-Fi or mobile data) to download and install your eSIM profile.
