Everything You Need to Know About Global Premium eSIM

Global Premium eSIM is a comprehensive solution that allows users to stay connected with friends, family, and colleagues worldwide through data, calls, and text messages. This eSIM provides travelers with instant, affordable global connectivity whenever and wherever they need it. This article outlines everything you need to know to maximize the benefits of staying connected while abroad.

Does Global Premium eSIM Include a Phone Number?

Yes, a phone number is included. Each Global Premium eSIM comes with a US-based international phone number. To ensure seamless communication, remember to include the correct country code when sharing your number. The country code for the United States is +1; this code must be added for all incoming calls and messages, whether local or international.

Can I Use WhatsApp, Telegram, and Other Apps?

Yes, you can use all popular communication apps such as WhatsApp, Telegram, and Signal. You can use the phone number provided with your Global Premium eSIM to set up or verify these applications. Alternatively, you can continue using your existing WhatsApp account with the data line on your new eSIM or create a completely new account using the eSIM number. Please note that data-based calls and messaging through these apps will consume your eSIM data allowance.

Can I Make Phone Calls?

Yes, you can make and receive phone calls. When making calls using the Global Premium eSIM, users must ensure the dialed number starts with the correct country code. For example, if a user is in Japan and wants to call someone in the Philippines, they must add the Philippines' country code (+63) before the recipient's number. Failure to do so may result in failed call attempts.

Can I Send Text Messages (SMS)?

Yes, you can send and receive text messages (SMS). When sending an SMS with the Global Premium eSIM, it is important that the recipient's phone number starts with the respective country code. This step guarantees the successful delivery of SMS messages; otherwise, messages may fail to deliver.

Can I Purchase Top-up Packages?

Yes, you can purchase additional top-up packages for your eSIM. Data, call, and message bundles are available; however, data, voice, or SMS cannot be topped up individually (as single units). If a user's remaining call minutes reach zero, incoming calls cannot be received. Additionally, call duration will be rounded up to the nearest full minute.

How Can I Track My Usage?

You can track your data, call, and SMS usage in real-time through the eSIMfo App or via the user panel on our website.

Country Restrictions and Device Compatibility

To see the list of supported countries, please visit the Global Premium eSIM product information page.

Global Premium eSIM works seamlessly on all devices that support eSIM technology and are unlocked.